Returns & Exchanges
We want you to love your eco-friendly cookware, which is why we offer a 30-day return policy for items in original packaging. If you are not completely satisfied with your purchase, we provide a straightforward process for returns and exchanges.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Cookware
Securely place the items in their original packaging to ensure they are protected during transit back to our facility.
Receive Your Refund
After we inspect your returned items, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing